Match Cosmetics
Match Cosmetics Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.6 star rating based on 10 reviews. Consumers are mostly dissatisfied; rating distribution shows 90% unfavorable and reports of undelivered items and billing issues in Match Cosmetics reviews.
Key Takeaways for Future Customers
- Expect repeated customer complaints about missing orders and slow or no response.
- Watch for unexpected auto debits and alleged membership charges.
- Many request refunds; resolution via customer service appears limited.
Negative Feedback / Risk Areas
- Recurring charges and unauthorized billing reported.
- No product received or long shipping delays.
- Poor or nonresponsive customer service and refund handling.
Positive Feedback
Some users liked the coverage of certain products, though positive mentions are rare.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.6 star rating based on 10 reviews. Consumers are mostly dissatisfied; rating distribution shows 90% unfavorable and reports of undelivered items and billing issues in Match Cosmetics reviews.
Key Takeaways for Future Customers
- Expect repeated customer complaints about missing orders and slow or no response.
- Watch for unexpected auto debits and alleged membership charges.
- Many request refunds; resolution via customer service appears limited.
Negative Feedback / Risk Areas
- Recurring charges and unauthorized billing reported.
- No product received or long shipping delays.
- Poor or nonresponsive customer service and refund handling.
Positive Feedback
Some users liked the coverage of certain products, though positive mentions are rare.
Media from reviews
Louisville, Kentucky
Complaint
I bought natural foundation medium spectrum and used it twice and the bottle quit working . Nothing will come out Too much money for this
- Liked the coverage
- Used twice
Preferred solution: I would take a replacement
Potomac, Maryland
Charged 3 times - no product received
Stay Far Away from this non-existence company!Takes your money, delivers NO product & customer service is also Non- Existent!!Total rip off- lost $85 $ received no product!!Tried every way to contact them - No ReplyNo one answers phone, or email, Fake company
I ordered one item $34.95 - never received it! Then they charged me two more times for more $$ - Total charged $146.75 - Never received ANY products.
No one answers phone, or email. I sent a letter by USPS - no reply.
This is a TOTAL SCAM!!
Do NOT use this company. There is No Customer Service - at all!
User's recommendation: Do Not use this company at all! SCAM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I never received my order
Company fixed the issue and I have been provided with full refund. I ordered product.
Money taken from account immediately. Never did receive product waited a month. Then they charged a monthly fee. Never signed up for.
No company should be taking money from your account till product is ready to ship. And when there is a subscription be linear about it.
You took 44.90 from my account on June 17th. I have not received any product.
Now, today, pending on my card, you are taking another 34.95, really? I want the product I've paid for. And I want the 34.95 back on my card.
This isn't very good business. Linda Nash
User's recommendation: I don't recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ammanford, Wales
Exchange Body Concealer too light 4 boxes arrived today
I only want to exchange the 4 boxes of concealer that’s too chalky and light I received today. I’ll take bronze rad and I mix the light with tan and it’s perfect.
Please supply me with the return label and instructions. Thank you.
Preferred solution: EXCHANGE FOR BRONZE RAD - 4
User's recommendation: Purchase a light shave and a tan shade for wonderful coverage.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not received merchandise
Just want to know where my order is # 100211. They keep saying its being processed since August 12 could you check on this for me and when its going to be shipped they said 4 to 6 days
Scammer company
I never received my first order. They said it was still processing and to please be patient.
They finally did refund it but then kept charging my card for $34.99 sometimes twice in one month! They said it was for the VIP membership which I never signed up for. I finally contacted my credit card company and they put a stop payment on this company. But if their future charges they will shut down my card and reissue.
I'm sticking to Amazon from now on.
They are using 2 fake phone numbers so that's not an option. Total SCAM!!!
User's recommendation: DO NOT ORDER FROM THESE SCAMMERS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharge I did not make
Never received first order then when tried to contact them I had another charge I did not make!
Do not order from this company
User's recommendation: Do not order from them!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to cancel an Oder. I already received. Looks like they are sending again.
I placed an order in June. After many weeks, I received my order.
Now it is shipping again.
I do not want it and do not want to be charged. Please cancel any other orders.
Preferred solution: Full refund
Refund request 2 times
I have requested via email to Customer Service to cancel all orders and not to be renewing them. It has not taken place.
I've asked for a refund and I have now had two auto debits from my account.
I've been so displeased with customer service and their efficiency! What do I have to do now to stop auto payment out of my account for something I don't use I don't recommend etc.!
User's recommendation: I don’t recommend their self tanning mousse it washes off after the first shower.
Reoccurring charges in my credit card
the 800-456-**** could not be reached from my dialing area...
WHY NOT???
How do I get to talk to a live person?
User's recommendation: Don't ever order anything from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnhappy Person
Blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnresolved over charges and undelivered products
I received an email that my products were finally delivered after 2 months from purchasing but no products were received. Also, I have a charge for 3 consecutive months on my credit card for some unknown reason. So far no response to address concerns.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have been scammed.
Don't order from them. It's a scam!
Bad customer service
I ordered a product on June 25. I never received the product.
I was charged $44.90 on June 25th. Now I am on a recurring payment of $34.99.
I am being scammed and I want it stopped. I have reported you to my bank and the Better Business Bureau.
- Scam
Preferred solution: Full refund
User's recommendation: Don't order from this place.
Customer inquiry regarding account
Wrong color concealer..and bottles keep on coming and Ive had 4 charges on my account that I signed up for 1 TIME ONLY!! on purpose!!
User's recommendation: DO NOT BUY!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrdered product and I have not heard back
No communication and no product
Email me as to where my product is
The body cover up with brush. Please let me know where my product is.
- Leads you to believe that this is a scam
Preferred solution: Full refund
No product delivered
No product delivered and also trying to charge for more. This was a one time purchase ( which I never received) now you are trying make it a monthly charge. Already called credit card company.
User's recommendation: Never
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